Frontline council staff thanked for 'amazing' work during pandemic in Harrogate

Unsung council heroes in Harrogate have received heart-warming messages for their work to keep the community going.

Monday, 20th April 2020, 3:21 pm
Updated Monday, 20th April 2020, 3:22 pm

Bin men completing their weekly collections in the borough have been left colourful thank you cards from grateful residents - whilst union leaders have recognised IT and business support staff working behind the scenes.

Speaking for Unison, Branch Secretary David Houlgate said: "These staff have been a credit to the council and a credit to themselves, their professionalism and dedication is amazing, they are fantastic.

“We know that week in week out year after year council staff deliver vital public services to the local community, but in the face of the biggest crisis the country has experienced in peace time the staff have gone the extra mile in keeping these vital public services going."

Sign up to our daily Harrogate Advertiser Today newsletter

The i newsletter cut through the noise

These are some of the messages which have been left for Harrogate Borough Council workers.

Harrogate Borough Council said it is doing everything it can to cope with added pressure on its household waste and recycling collections - as families stay at home and recycling centres remain closed.

Crews are wearing gloves to stay safe and residents can also help by washing their hands when putting anything into bins or recycling boxes.

And whilst other precautions have been put in place to protect staff from infection, Mr Houlgate said talks are being held about what more can be done.

He said: “The nature of some work can make social distancing difficult and we do know that Harrogate Borough Council have put in place measures to help mitigate against this, but we still think more could be done in relation to this and we are in ongoing discussions with the council.”

Mr Houlgate said the council's IT department had undertaken a "mammoth task" to enable office based staff to work from home.

He also highlighted how business support officers have delivered more than £26million in government grants to small firms.

Other council staff have also been carrying on their work to support residents most in need through welfare support, essential repairs and by helping the voluntary sector with distribution of food and supplies.

Mr Houlgate added: “I’d also like to publicly pass on the thanks of staff in these services for all the support they have received from residents around the district. It is very much welcomed and appreciated by them as they try to continue to provide essential public services.”

A message from the Editor

Thank you for reading this story on our website. While I have your attention, I also have an important request to make of you.

In order for us to continue to provide high quality and trusted local news on this free-to-read site, I am asking you to also please purchase a copy of our newspaper.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the most rigorous standards in the world. But being your eyes and ears comes at a price. So we need your support more than ever to buy our newspapers during this crisis.

With the coronavirus lockdown having a major impact on many of our local valued advertisers - and consequently the advertising that we receive - we are more reliant than ever on you helping us to provide you with news and information by buying a copy of our newspaper.

Thank you