Skipton mobility firm prides itself on offering trust and value for customers

Mobility company Fenetic Wellbeing, founded online in 2009 by Yorkshire duo Tom and Graeme, has recently expanded with the opening of a new showroom in Skipton. This marks a significant milestone for the company, known for its commitment to providing trusted, personalised service to its customers.

Celebrating 15 years in business this November, the team at Fenetic Wellbeing are excited to welcome customers in person at the new location.

Tom shared: “It is wonderful to be able to get people to come in and see us and experience a bespoke service. We know there are a lot of companies out there and trust is so important to us. We don’t turn up at your door, you come to us at a time that suits you.”

Tom added: “We are doing everything we can to be a company you can trust and offer value for money at the same time."

With over 300,000 satisfied customers and recognition as a Which? Trusted Trader, Fenetic Wellbeing’s hard work is clearly paying off.

Fenetic Wellbeing also invests heavily in staff training, ensuring that team members are qualified as trusted assessors.

"Our sales staff have all been on occupational therapy courses so they are not just selling a product, they will assess each customer to find the perfect aids to suit their lifestyle.”

The key to success

Personalised product selection is a key driver of Fenetic Wellbeing’s success, leading to repeat business from loyal customers. The company’s commitment to value has earned it the title of the UK’s number one riser recliner retailer for five consecutive years, along with multiple Best Buy accreditations.

The new Skipton showroom, located at Snaygill Industrial Estate, offers a range of products including riser recliner chairs, wheelchairs, stairlifts, beds, walking aids, mobility scooters, and home aids. Customers can book appointments by phone, online, or via email, with all orders including free delivery and a minimum 12-month warranty.

Discover more and book an appointment

To learn more or to book an appointment, call 0800 567 7618, email [email protected], or visit the website.