Network Rail has apologised after passengers were left stranded when Starbeck signal box failed to open last Monday morning.
A total of 10 services between Harrogate and York and Leeds were part-cancelled or delayed due to ‘signalling problems’, Northern Rail said on Monday.
It’s now emerged this was down to staff sickness, and Starbeck signalling box opening 25 minutes late.
“The Harrogate team worked as quickly as possible to get a signaller to cover the signal box, which they did within 25 minutes,” said a Network Rail spokesman.
“However, this still caused delays as this is a busy line, and it affected services through Harrogate to York, Knaresborough and Leeds.
“We are very sorry to any passengers who were delayed as a result of this. We have learnt from this incident and reviewed our processes.”
Northern Rail said three services from Knaresborough to Leeds were part cancelled, running from Harrogate instead.
Seven other services had delays of 20 or 30 minutes.