Leeds Bradford Airport sets out new procedures for passengers due to coronavirus changes

Leeds Bradford Airport has set out new procedures for passengers due to coronavirus changes - as the airport reopens to the public.

Monday, 22nd June 2020, 4:23 pm
Updated Monday, 22nd June 2020, 4:41 pm

The first flight since lockdown took off on Sunday (21st June) as part of a Covid-19 restart project.

The gradual resumption of arrivals and departures follows months of preparation by staff at LBA.

Working closely with airlines and partners, the airport has implemented a range of measures in line with the latest guidance from the Government to keep passengers and staff safe.

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LBA

On arriving at the terminal, passengers can expect to see the following changes:

- On entry, passengers will pass through a new preparation zone. Because of this, passengers are advised to allow for extra time to travel

- Only travelling passengers will be permitted entry to the building, with exemptions for passengers requiring assistance

- Passengers will be required to wear face coverings in the terminal – available to purchase before security via self-service machines, but purchase in advance is advised. Exemptions will be made for children and those with specific medical conditions

- Social distancing measures will be in place per household in line with the latest government guidelines

- Passengers will be directed to several hand washing and sanitiser stations throughout the terminal

- LBA Customer Ambassadors will be in operation throughout the terminal to offer direction and to address passenger concern

Fast track is currently unavailable

- Deep cleaning is in operation, including the regular use of water-based antibacterial misters on frequent touch-points such as luggage trollies, security trays and washroom facilities

- All shops are currently closed however vending machines will be in operation with hand sanitation available

- Pop-up café Flight Bites will be offering take-away food and drinks in The Yorkshire Lounge

- Airlines may call customers to board in stages,

- Special assistance will be available with members of staff equipped with appropriate PPE

- LBA security staff will continue to perform necessary passenger checks whilst equipped with PPE

- Only car parks within walking distance of the terminal will be opened

- Upon arrival at LBA, inbound passengers will see the process through the border remains the same. Passengers from overseas are expected to self-isolate for 14 days after arrival in the UK, in line with government guidelines.

Joanna Wild, Chief Commercial Officer at LBA, said: “We’re delighted to welcome back passengers as lockdown measures are eased but appreciate that some people may be feeling apprehensive at the prospect of flying again. We want to reassure everybody that our number one priority is to make the airport a safe place for our passengers and staff.

“To do this, we have put many new measures in place, with clear guidance provided for people passing through the terminal. It’s crucial that people using the airport continue to recognise the importance of fundamentals like washing their hands, using appropriate face coverings, and maintaining social distancing.”