Harrogate council pays out almost £20,000 in compensation to tenants due to damp

People who live in the council’s properties can request repairs for issues that arise due to mould or damp through its website or over the phone.

If the tenant is not satisfied with the repairs they can then complain to the Housing Ombudsman, which will look at what action was taken and potentially suggest compensation is paid to the resident.

Figures obtained by the Local Democracy Reporting Service through a freedom of information request reveal Harrogate Borough Council paid out on seven compensation claims where damp or mould was a factor since the start of 2020.

The total amount for each year is below:

2020: £3,750.00

2021: £8,000.00

2022: £6,940.31

The issue has received national attention in recent months following the death of two-year-old Awaab Ishak who died from a respiratory condition caused by exposure to mould at his Rochdale home.

Awaab Ishak’s father repeatedly raised the issue with Rochdale Boroughwide Housing (RBH) but no action was taken.

In November, housing secretary Michael Gove ordered councils and other social housing providers to step up action to tackle mould and damp in the wake of the death.

Polly Neate, chief executive of housing charity Shelter, said it was “wholly unacceptable” for any tenant to be “stuck in an unfit home with damp or mould”.

She added: “Social housing is rented by lots of people who may be more vulnerable to poor housing conditions: older people, people with disabilities and long-term health problems and families with children.

"Reports of disrepair should be dealt with swiftly, so no-one’s health is harmed by their home.”

Harrogate Borough Council said it undertakes an annual maintenance programme in its properties and advises residents to report issues as soon as possible.

A Harrogate Borough Council spokesperson said: “There are a number of reasons why damp and mould can occur in a property.

"These include everyday activities such as cooking, cleaning and bathing that, if satisfactory ventilation is not available or not used as intended, can add moisture to the inside of properties, resulting in the development of damp and mould in colder areas.

“Other potential reasons include rising damp, defects to a property or faulty plumbing, for example.

“To prevent our properties from experiencing these issues we have an annual maintenance programme, advise residents to report any issues as soon as possible and also share guidance on how damp can sometimes be prevented.

“Unfortunately, in some occasions, it can occur and where it has caused significant issues for our tenants then they have been eligible to claim compensation.”