Harrogate MP’s call for action over ‘poor phone coverage’ in parts of constituency
Tom Gordon MP has launched a campaign to get better phone coverage in Harrogate and Knaresborough after complaints of poor service.
Harrogate and Knaresborough’s Lib Dem MP is joining local councillors Matt Walker and Hannah Gostlow in a fact-finding mission to build up a case for action.
They are urging residents to share their experience of signal strength, call and data reliability, as well as any coverage gaps in Knaresborough, Harrogate and neighbouring areas.
“Decent phone coverage is basic infrastructure and it’s a serious safety issue when it disappears,” said Mr Gordon.
"We need your help to put together the full picture, present the problem to the people in charge and restore coverage to our neighbourhoods.”
The new initiative follows reports from residents of a patchy signal and “one bar” service, with some complaining about EE.
The survey results will help to map the connectivity issues and present the problems clearly North Yorkshire Council and the phone companies.
North Yorkshire Councillor Matt Walker, who represents Knaresborough West division, and North Yorkshire Councillor Hannah Gostlow, who represents Knaresborough East division, said: “North Yorkshire Council have failed to properly coordinate with EE and solve simple issues like a tree interfering with their phone mast.
"Now we’ve managed to get the two talking to one another, we want to add residents’ voices into the conversation and find a swift resolution.”
EE covers 99% of the population but, following the 3G network shutdown in 2024, there were some reports of signal drops.