Customers 'excited' to get first look at Harrogate restaurant after major investment

One of Harrogate town centre’s busiest fast-food restaurants has reopened after temporarily shutting its doors for a ‘futuristic’ renovation.

The McDonald’s branch at Nidderdale House on Cambridge Road had closed in February for what was described at the time as “exciting changes”.

Today saw it reopen following a ‘Convenience of the Future’ redesign, which promises to deliver a better customer experience for all in stylish new surroundings.

To mark the reopening, Coun Chris Aldred, Mayor of Harrogate, and Jason Maxwell, CEO of Harrogate BID, joined Harrogate McDonald’s Franchisee Tom Atherton and his team for the ribbon‑cutting ceremony.

Ribbon‑cutting ceremony - Coun Chris Aldred, Mayor of Harrogate, and Jason Maxwell, CEO of Harrogate BID, at the reopening of Harrogate McDonald's. (Picture contributed)placeholder image
Ribbon‑cutting ceremony - Coun Chris Aldred, Mayor of Harrogate, and Jason Maxwell, CEO of Harrogate BID, at the reopening of Harrogate McDonald's. (Picture contributed)

The Mayor of Harrogate, said: “It’s great to see McDonald’s reopening its doors here in Harrogate.

"Our town thrives when businesses both large and small choose to invest in our community.

"This refurbishment not only brings a familiar favourite back to residents and visitors but also supports local jobs and contributes to a vibrant, welcoming town centre.

"I’m pleased to see businesses showing confidence in Harrogate’s future and I look forward to the positive impact this reopening will have on the area.”

Better customer experience - The refurbished McDonalds in Harrogate which has reopened after a ‘Convenience of the Future’ redesign. (Picture contributed)placeholder image
Better customer experience - The refurbished McDonalds in Harrogate which has reopened after a ‘Convenience of the Future’ redesign. (Picture contributed)

Part of the world's leading provider of quick-service food, McDonald’s in Harrogate now boasts a modernised interior, reconfigured kiosks for a smoother ordering experience, a new dedicated courier takeaway section and a new kitchen design including a bigger order assembly area.

Franchisee holder Tom Atherton, who owns and operates six McDonald’s restaurants in North Yorkshire, said: “I’m proud to invest in Harrogate.

"It’s exciting to see the fresh new look and feel of our Harrogate restaurant.

"The dining area is now more contemporary and we now have separate facilities for our dine-in customers and our couriers leading to a better experience all-round.

"I’m confident the changes will not only benefit our customers but also our restaurant team.”

With consumers increasingly looking for greater speed, efficiency and choice when ordering their food, McDonald’s ‘Convenience of the Future’ revamp programme combines a new restaurant layout with the latest technology to create a more seamless experience for customers.

The dining area has been completely refreshed with a brighter, more contemporary and open plan look.

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