Councils issue apology after parking error on Harrogate street

The coned-off area in Victoria Avenue. (S)
The coned-off area in Victoria Avenue. (S)

Two councils have apologised for a mistake that saw one of Harrogate’s main parking areas coned off on one of the busiest shopping weekends of the year.

Harrogate Borough Council installed ‘No waiting’ cones along Victoria Avenue last Friday to allow contractors to paint road markings between West Park and Station Parade on behalf of North Yorkshire County Council.

However, parking remained suspended until Saturday evening after the contractors’ van broke down and they failed to inform either authority that the work had not been carried out.

Nidd Gorge and Bilton Coun David Simister, who received complaints from residents and traders, said: “It was Small Business Saturday, which is meant to encourage people to shop locally and one of the main streets in Harrogate was closed for parking.

“The contractors should be fired as they didn’t tell anybody the work hadn’t been done - even the county council didn’t know until I rung up.

“There has been inconvenience caused because of somebody’s incompetence.”

A county council spokesperson said: “ We apologise for any inconvenience and have instructed the contractor to return to complete these works in January.”

Coun Rebecca Burnett, Harrogate Borough Council’s Cabinet Member for Planning, said: “In hindsight we should have removed the cones on Friday evening as the contractors hadn’t completed the work as promised. We are just as frustrated as residents that the contractor has let the county council down. We apologise for any inconvenience and will do what we can to ensure changes to contractor’s schedules are better communicated in future.”