When you are buying or selling a home, the last thing you need is an agency with restricted hours and limited face-to-face contact.
The team behind the newest estate agent in Knaresborough – Newby James – has a wealth of experience, and convenience, at its finger tips, and they are determined that when you make the biggest purchase in your life, you will have them by your side.
It’s run by experienced estate agent Sam Newby and property developer James McMillan, who are both directors in the firm, in addition they are currently recruiting to expand the team.
Open seven days a week, this estate agency doesn’t just have a bold, fresh look, its customer service and access are second to none.
Sales director Sam said: “We may be refreshing and modern, but we pride ourselves on our traditional values. We don’t want to take on so many customers that we cannot then give them the service they deserved.
“We are friendly and approachable, and are there for you whether you are about to sell your home, want to buy one or are interested in renting. We also think that opening on Saturdays and Sundays, when people have time to spend looking for homes, or who want to chat to professionals about the options available, makes total sense.”
Newby James is part of the Guild of Property Professionals, a UK-wide network of more than 800 independent agents centred around three simple values: knowledge, integrity and results – they are now the exclusive member for the Knaresborough area in reflection of their gold standard service.
And while some of the marketing at this competitive agency is familiar – using Zoopla, Rightmove and On The Market – they’ve got some novel approaches too, meaning they are proactive and dynamic on your behalf.
First of all was the location for their new agency – in a prime spot in Knaresborough market place with plenty of footfall passing the door, able to pop in seven days a week. They also offer innovative touchscreen TVs in the window – that means if you pass by out of hours, you can browse their range and services at the touch of a button.
They also offer virtual tours and professional photography on all properties on their books.
Sam added: “As well as helping people to market and sell their home, we are there for potential buyers.
“For example, with some agencies you register your interest in buying, and you are simply put on a database and get email updates from the online sellers. That’s not personal, and it is not great service.
“We will give all potential buyers early notice of anything new coming on the market that matches their requirements, giving them the best chance of finding their dream home.”
And that personal service extends to all the team working inside the stylish agency showroom.
“We love it when people pop in, we are friendly and we are there to help you,” Sam added.