Letter to the editor: Kind shoppers in Harrogate

The pavement is in good condition but Yorkshire Water have several access points, each with a hinged lid, along the centre of the pavement.

I caught my foot on one with a slightly raised lid and fell heavily on my knee and was unable to get back onto my feet.

I would like to thank several people who lifted me and found me a chair from a nearby cafe as I was shaken up.

I would especially like to thank one particular lady who stayed with my wife and I until I recovered. Hopefully these people will read this thank you message.

Yorkshire Water stated that they would attend and resolve the problem within two hours.

Alfred Abbot