Waitrose partners with Deliveroo to offer delivery service in Harrogate

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Shoppers in Harrogate will now be able to order their favourite Waitrose groceries online and have them delivered in as little as 20 minutes, thanks to a partnership with Deliveroo.

It comes as Waitrose has announced that it will expand its Deliveroo service to 110 new shops across the country with up to 400 new Waitrose shop roles created by the expansion plan.

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It will increase the number of Waitrose shops on Deliveroo to 150 in total by the end of the summer and is expected to take the number of people who are able to enjoy Waitrose food on Deliveroo to around 13 million.

Waitrose has partnered with Deliveroo in Harrogate.Waitrose has partnered with Deliveroo in Harrogate.
Waitrose has partnered with Deliveroo in Harrogate.

The partnership is a central part of Deliveroo’s expansion strategy across the UK, currently at 60% of the UK population, as the company aims to build the best proposition to attract new consumers, restaurants, grocers and riders throughout 2021.

Harrogate Deliveroo customers will be able to order from an increased range of between 750 to 1,000 products and have it delivered in as little as 20 minutes.

New locations on Deliveroo will also include shops in York and Sheffield.

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Up to 400 new jobs will be created in those Waitrose shops where it's being introduced to fulfil orders ready to be collected and delivered by Deliveroo. All roles will be advertised on jlpjobs.com before the service launches in each location.

Waitrose began a five store trial with Deliveroo in September last year and is currently available from 40 shops. Sales of Waitrose products through Deliveroo have been strong and it’s helping to attract new and younger customers.

The expanded range of products includes free-from, dairy alternatives, vegan ranges, flowers and gifts, as well as a selection of product bundles for even greater convenience, including steak dinners, treats such as profiteroles and Prosecco or meals for seasonal occasions.

Lemons and avocados are consistently the most popular customer choices, closely followed by bananas, blueberries and strawberries.

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James Bailey, Executive Director for Waitrose, said: “We have grown our online business at pace in the last year, responding to huge demand for online groceries and offering more choice in when and how people want to shop with us. We know convenience is key for many of our customers and the expansion of the service with Deliveroo will play an integral role in helping us make Waitrose food more convenient than ever before.”

Carlo Mocci, Chief Business Officer UKI, Deliveroo said: “We are delighted to announce a two-year partnership with Waitrose, alongside a nationwide expansion to 150 stores. Waitrose is one of the most respected and loved British companies and we are proud to expand the extremely popular Waitrose service on Deliveroo. As we expand further across the country, this partnership will mean more choice and selection for our customers, delivered in as little as 20 minutes, and will create even more work for riders right across the UK."