Harrogate bank set to close

Harrogate High Street has taken another blow after TSB has announced plans to close the branch next year.

Thursday, 28th November 2019, 12:52 pm
Updated Thursday, 28th November 2019, 12:58 pm

Here are the 12 best bars and pubs in Harrogate according to TripadvisorAs part of TSB's plan to 're-shape its branch network', 82 branches are set to close in 2020.

The plans will see the Harrogate branch close in November next year.

The bank has said it expects that around 370 roles will be impacted throughout the country.

The Harrogate TSB is set to close in November 2020.

A statement on the TSB website reads: "TSB will work with Partners at risk of redundancy as a direct result of these closures and will to try to find them alternative roles within the business. In line with previous practice TSB will look for voluntary redundancy opportunities ahead of any compulsory redundancies which it hopes to keep to a minimum."

Robin Bulloch, Customer Banking Director at TSB, said: “We have made the difficult decision to close 82 branches, today announcing the locations. We will fully support customers through this transition.

“We realise this is difficult news for our branch partners and will do everything to support those affected to offer voluntary redundancies and redeploy as many people as we can to other roles.”

The bank has said the reason for the closures is low customer numbers and decreasing transactions.

It stated: "In deciding which branches to close TSB conducted a detailed review and analysis of its current network, including its usage, proximity to alternative branches, the needs of vulnerable customers and the accessibility of alternative services such as free to use ATMs and the Post Office."

It will be offering a range of support services to customers during the transition.

These include:

- In-branch one-to-ones for customers that regularly use the impacted branches, to help them continue to perform day-today banking tasks in the local area.

- New workshops in branch for personal and business customers to help build knowledge and confidence with digital banking, telephone banking and local Post Office services.

- Telephone Banking service is available to customers and will be able to provide support and guidance in transitioning from closing branches.

TSB has also said that where it cannot provide the support that a customer needs it will help them to switch provider.