Five star rating for Harrogate catering team

Some of our fabulous Catering Teamplaceholder image
Some of our fabulous Catering Team

We are absolutely delighted to report that all of our catering sites have been awarded a 5 star Food Hygiene rating, following a recent visit from the Environmental Health Team.

This is a significant achievement, demonstrating consistent compliance with food safety legislation and the high standards we expect in Harrogate Integrated Facilities and the Trust as a whole.

All three of our catering sites, namely our production kitchen, Herriots Restaurant and our Café Bistro, achieved the highest possible rating under the Food Hygiene Rating Scheme. This excellent outcome reflects the continued hard work and dedication of our catering teams in maintaining safe, clean and compliant environments across all food service areas.

This rating benefits both our patients within Harrogate District Hospital, who receive high quality meals, but also any visitors, staff and patients who use our catering facilities at the main hospital site, who have access to a wide variety of options for both breakfast and lunch, all of the highest quality.

The Inspection declared the following key findings:

  • Robust food safety management systems are in place, with clear monitoring documentation.
  • All areas were found to be exceptionally clean and organised
  • All relevant food handling procedures are rigorously observed
  • Our staff are well trained and knowledgeable, with a clear understanding of food safety principles
  • Our allergen management and records are well maintained and updated.

As a company, we are committed to achieving and maintaining the highest possible standards of food safety and, in turn, the best possible quality for our produce.

Over the next year, we aim to continue to modernise and improve our services, in order to maintain this 5 star rating and to allow us to continue to provide the best possible nutrition for both our customers and patients alike.

We aim to invest in modernising our monitoring systems, such as introducing digital temperature monitoring and other digital systems for online ordering, menu planning and productivity reports within a central dashboard.

We will continue to maintain the high standards of training provided to our team members and ensure that they continue their professional development to expand their knowledge and understanding of complex food related issues, such as allergen management and contamination risks.

Finally, we will be looking to continue to celebrate the successes of our hardworking catering teams.

If you have a positive interaction with our Catering Team, don’t forget that you can nominate them for one of our Making a Difference Awards or for Team of the Month, by emailing [email protected].

Why not visit our Café Bistro or Herriots, on the first floor of Harrogate District Hospital, next time you have chance!

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